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phone settings

To use iSkoot, you need our software and a mobile calling plan with data access that allows you to connect to the Internet. If you want to call regular phones or receive inbound Skype calls, you must have SkypeOut™ credit. In addition, Caller ID should be enabled on your handset – if you have enabled Caller ID via your phone settings and you still can't make calls, then make sure your service provider has enabled it. Skype Voicemail must be disabled, if you use it.

If you do not have a data plan, please contact your mobile service provider before installing iSkoot.

If you have a data plan, but are experiencing a connection problem:
You may not have an Internet connection set up yet.
You may be using a WAP connection instead of GPRS to access the Internet.
You may have chosen the wrong GPRS Access Point Name (APN) to connect to the Internet.
You may need to change your Java settings to use the correct APN to connect to the Internet.
Your mobile phone network must allow secure SSL traffic. You'll need to contact your mobile network provider to verify this.

WHERE CAN I GET MORE INFORMATION?
These links to supported phone manufacturer's websites and other sites* should help you set up your phone correctly.

Motorola (registration required)
Nokia
Palm Treo
Sony Ericsson
BlackBerry users: Consult RIM's web site for more information on configuring access points (APNs). You may also wish to contact your in-house IT support desk or contact your mobile operator for assistance. BlackBerryForums.com also has some helpful information.

You can also find information on GPRS settings* at http://www.taniwha.org.uk/gprs.html or http://www.filesaveas.com/gprs.html

Find answers to your questions about settings in the iSkoot User Forum.

* The manufacturers and other sites listed are not affiliated with iSkoot in any way, have not entered into any contractual arrangements, and this product has not been endorsed by them in any way.


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